This qualification enables learners to sell vehicles and services to customers in face-to-face settings using information technology to enter and find data, conduct vehicle demonstration test drives, follow up and auction sales leads, appraise vehicles for part exchange, and monitor the delivery of vehicles to customers.
Level 3
Commercial
123
930
Duration: 12 months = 6 months Foundation Program + 6 months Special Skills Training
Institute of the Motor Industry(UK) - Ministry of Manpower (Oman)
Total 20 Units Take the following:
This unit aims to develop and broaden further learners understanding of the principles of information technology to an advanced level, to support their study of other units in the Level 3 extended diploma. To promote interest and understanding, the use of Information Communication and Technology in this unit should be applied to Motor Vehicle Application.
The Learner will:
Non-Credited
NCAT..................100%
Employer ............%
Mandatory
40
LAB
Assignment, Project
3
Letter Grade
Foundation
This unit aims to develop and broaden further learners understanding of the principles of information technology to an advanced level, to support their study of other units in the Level 3 extended diploma. To promote interest and understanding, the use of Information Communication and Technology in this unit should be applied to Motor Vehicle Application.
The Learner will:
Non-Credited
NCAT..................100%
Employer ............%
Mandatory
40
LAB
Assignment, Project
3
Letter Grade
Foundation
This unit aims to broaden candidates understanding of mathematics to support their study of other units in the Level 3 extended diploma. To promote interest and understanding calculations should be applied to motor vehicle applications wherever possible. Candidates should solve problems in each topic, both with and without the use of calculators, to develop their understanding of basic principles and gain confidence with mathematical tasks.
The Learner will:
Non-Credited
NCAT............. 100%
Employer....... 0%
Mandatory
44
Classroom
Assignment
NA
Letter Grade
Foundation
This unit enables the learner to develop an understanding of routine maintenance and cleaning of the automotive environment, using resources economically and also the health, safety and welfare duties of everyone in the motor vehicle environment. It will provide an appreciation of significant risks in the automotive environment and how to identify and deal with them. Once completed the learner will be able to identify hazards and evaluate and reduce risk.
The Learner will:
10
NCAT.................. 33%
Employer ............ 67%
Mandatory
95
Classroom, Workshop
Practical Test, Written Exam
2
Letter Grade
Industrial
This unit enables the learner to develop an understanding of how to keep good working relationships with all colleagues in the automotive work environment by using effective communication and support skills.
The Learner will:
8
NCAT.................. 33%
Employer ............ 67%
Mandatory
60
Classroom
Practical Test, Written Exam
3
Letter Grade
Commercial
This unit will help the learner to develop competency in order to carry out demonstrations and instruction which will help the learner to learn. It includes demonstrating equipment, showing skills, giving instruction, deciding when to use demonstration or instruction, potential of technology based learning, checking on learners’ progress and giving feedback.
The Learner will:
10
NCAT.................. 53%
Employer ............ 47%
Mandatory
85
Classroom, Workshop
Practical Test, Written Exam
3
Letter Grade
Commercial
This unit will enable the learner show their competence in monitoring the achievement of personal sales, contribution and profit against targets, demonstrating how to communicate brand and product values in customer handling and market awareness throughout the sales process
The Learner will:
10
NCAT.................. 64%
Employer ............ 36%
Mandatory
55
Classroom, Workshop
Practical Test, Written Exam
3
Letter Grade
Commercial
This unit will help the learner show their competence in meeting legal requirements in the vehicle sales environment. The latter to be achieved whilst adopting best practice and include data protection, trading law relevant to the sales process etc.
The Learner will:
6
NCAT.................. 50%
Employer ............ 50%
Mandatory
30
Classroom, Workshop
Practical Test, Written Exam
2
Letter Grade
Commercial
This unit will help the learner show their competence in time management, meeting sales targets, achieving objectives and using information technology to facilitate own role.
The Learner will:
7
NCAT............................ 63%
Employer ...................... 37%
Mandatory
40
Classroom, Workshop
Practical Test, Written Exam
3
Letter Grade
Commercial
This unit will help the learner show their competence in handling and logging telephone enquires and identifying caller’s needs
The Learner will:
6
NCAT..................57%
Employer ............ 43%
Mandatory
35
Letter Grade
Classroom, Workshop
2
Letter Grade
Commercial
This unit will help the learner show their competence in constructing and understanding sales packages based on information from manufacturer, dealership and government, whilst complying with audit requirements.
The Learner will:
9
NCAT...................50%
Employer ............ 50%
Optional
50
Classroom, Workshop
Practical Test, Written Exam
3
Letter Grade
Commercial
This unit will help the learner show their competence in delivering effective sales presentations to maximize sales potential. It includes giving bespoke presentations to the customer and providing opportunities for questions to be asked.
The Learner will:
6
NCAT...................57%
Employer ............ 43%
Mandatory
35
Classroom, Workshop
Practical Test, Written Exam
2
Letter Grade
Commercial
This unit will help the learner show their competence in planning and carrying out demonstration drives with customers. Particular attention is paid to the safety and security of the individual and the vehicle.
The Learner will:
6
NCAT...................57%
Employer ............ 43%
Mandatory
35
Classroom, Workshop
Practical Test, Written Exam
2
Letter Grade
Commercial
This unit will help the learner show their competence in securing the necessary finance and insurance in order to enable customers to purchase vehicles. It includes identifying the customer’s finance and insurance needs before presenting possible options
The Learner will:
9
NCAT.................. 60%
Employer ............ 40%
Optional
50
Classroom, Workshop
Practical Test, Written Exam
3
Letter Grade
Commercial
This unit will help the learner show their competence in appraising the condition of vehicles and verifying vehicle identity, ownership and history to confirm that there are no vehicle ownership problems and to enable a valuation to be placed on them.
The Learner will:
6
NCAT.................60%
Employer ...........40%
Mandatory
35
Classroom, Workshop
Practical Test, Written Exam
3
Letter Grade
Commercial
This unit will help the learner demonstrate their competence in reviewing the information presented by the appraisal and make judgments regarding; recondition costs, current demand and value of the part exchange, and the impact on retained profit from the related sales
The Learner will:
7
NCAT.................73%
Employer ..........27%
Mandatory
55
Classroom, Workshop
Practical Test, Written Exam
3
Letter Grade
Commercial
This unit will help the learner show their competence in effective customer relationship management to create opportunities for referral and repeat business, to achieve short or long-term success.
The Learner will:
6
NCAT.................. 57%
Employer ............ 43%
Mandatory
35
Classroom, Workshop
Practical Test, Written Exam
2
Letter Grade
Commercial
This unit will help the learner show their competence in making a successful handover of a vehicle to a customer, ensuring the effective communication with the customer from placing the order to the handover event.
The Learner will:
7
NCAT.................. 63%
Employer ............ 37%
Mandatory
40
Classroom, Workshop
Practical Test, Written Exam
2
Letter Grade
Commercial
This unit will help the learner show their competence in effective communication methods to offer a re-assuring, knowledgeable and confident platform for interaction and provide a positive first impression.
The Learner will:
6
NCAT.................. 57 %
Employer ............ 43%
Mandatory
35
Classroom, Workshop
Practical Test, Written Exam
2
Letter Grade
Commercial
This unit will help the learner show their competence in the customer service and negotiation skills required to sell a vehicle. It covers qualification, objection handling, negotiation and closing skills.
The Learner will:
9
NCAT..................56%
Employer ...........44%
Optional
36
Classroom, Workshop
Practical Test, Written Exam
2
Letter Grade
Commercial
300 OMR monthly
P. O. Box. 1555, PC. 132
Al Khoudh, Sultanate of Oman
Phone : 00968 24260500,
00968 24260573
Fax : 00968 24453272
Email : info@ncat.edu.om
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